privacy-policy

Identity of the Data Controller

SOCIETE INDUSTRIELLE DE SUCRERIE, a company registered with the Trade and Companies Register of Créteil under number 40133341400043 and whose registered office is located at 16, rue du nouveau Bercy, 94220 CHARENTON-LE-PONT.

Data Protection Officer (DPO)

For any questions regarding the protection of your personal data, you may contact our Data Protection Officer (DPO)
Email: contact@dbm.fr
Address: SOCIETE INDUSTRIELLE DE SUCRERIE, Rue de la distillerie,
97115 SAINTE-ROSE, GUADELOUPE

Terminology

Site: refers to the website https://distilleriebonnemere.com

User: any individual, whether or not holding a personal account, using the Site or any of the services offered on it.

Collection and Purposes of Data Processing

SOCIETE INDUSTRIELLE DE SUCRERIE may collect personal data from Users of the Site, particularly through the use of cookies in accordance with applicable legislation.

This data collection occurs when the User:

• Browses the Site and views articles;
• Subscribes to newsletters or alerts offered by the Site;
• Contacts the customer service, sales department, or human resources department of SOCIETE INDUSTRIELLE DE SUCRERIE through any means of communication made available;
• Completes an information entry form on the Site;
• Participates in a promotional game/contest;
• Shares a review with a friend by sending an email or through social networks from a page on the Site.

This data collection occurs when the User:

• Personalization of Site content;
• Management and monitoring of relationships with prospects (sales department);
• Management and monitoring of relationships with consumers (quality department);
• Management and monitoring of relationships with candidates (human resources department);
• Implementation of promotional games/contests;
• Provision of sharing buttons to social networks;
• Display of targeted advertising, particularly on social networks;
• Compilation of statistics for audience measurement and marketing studies.

Rights Regarding Your Personal Data In accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR), the User has the following rights:

• Right of access, rectification, and deletion of data concerning them.
• Right to request limitation of the processing of their data.
• Right to object to the processing of their data for legitimate reasons.
• Right to data portability.
• Right to withdraw consent at any time.

Recipients of Personal Data

The data collected is intended for use by SOCIETE INDUSTRIELLE DE SUCRERIE.

The data may also be processed by subcontractors to whom SOCIETE INDUSTRIELLE DE SUCRERIE turns for the personalization of Site content, processing of contest operations, and distribution of newsletters.

Transfer of Personal Data Outside the European Union

SOCIETE INDUSTRIELLE DE SUCRERIE informs the User that their personal data may be transmitted to service providers located outside the European Union as part of the optimization of its advertising campaigns.

These service providers act in accordance with the European Commission’s standard contractual clauses and other mechanisms approved by the competent authorities.

Rights Regarding Your Personal Data

In accordance with the French Data Protection Act of January 6, 1978, as amended, the User has the right to access, rectify, and delete data concerning them. The User has the right to request limitation or to object to the processing of their data by the Site without the Site being able to refuse, except by demonstrating the existence of legitimate and compelling grounds that may override the interests, rights, and freedoms of the User.

Retention Period for Your Personal Data

Personal Data of Prospects

Retention Period

Unless legally required otherwise, we retain your data for a maximum period of 3 years after the last contact.

The period begins from the last contact (form submission, email, phone call) or a click on a hyperlink in an email sent by SOCIETE INDUSTRIELLE DE SUCRERIE.

Your Rights

You may request to view, rectify, or even delete your personal data according to the procedures described in the section “How to Access My Personal Data” via the appropriate contact form on the Site “I wish to contact the sales department” or by postal mail to the address:

SOCIETE INDUSTRIELLE DE SUCRERIE

Attention: Data Protection Officer (DPO)

Rue de la distillerie

97115 SAINTE-ROSE, GUADELOUPE

How to Access My Personal Data

For any request, the User must provide their last name, first name, and postal address as well as an email address to receive a response. Their request must be signed and accompanied by a copy of their valid identity document bearing their signature. SOCIETE INDUSTRIELLE DE SUCRERIE has a period of 2 months from receipt of the User’s request to respond. After this period, the User may contact the CNIL in case of a negative response or lack of response from SOCIETE INDUSTRIELLE DE SUCRERIE.

Data Archiving

Information used to establish proof of a right or contract, or retained to comply with a legal obligation, may be archived in accordance with applicable legal provisions.

Fate of Personal Data After Death

SOCIETE INDUSTRIELLE DE SUCRERIE informs the User that they may define, during their lifetime, directives regarding the retention, deletion, and communication of their personal data after their death. These directives may be general or specific. The User may modify or revoke their directives at any time.

To do so, the User may contact SOCIETE INDUSTRIELLE DE SUCRERIE via the appropriate form on the Site or by postal mail to the address:

SOCIETE INDUSTRIELLE DE SUCRERIE

Attention: Data Protection Officer

Rue de la distillerie

97115 SAINTE-ROSE, GUADELOUPE

Opposition to Telephone Solicitation

By telephone is informed that they have the right to object to telephone solicitation by entering their landline and/or mobile phone numbers on the free opposition list accessible via the website: http://www.bloctel.gouv.fr/

The User is informed that their request will be effectively processed within 30 days from confirmation of their registration. This registration is valid for a period of 3 years.

Definition of a Cookie

A cookie is a small text file that is placed or stored on your device (computer, tablet, or mobile device) when you visit a website. The cookie allows a website to recognize you, help you navigate from page to page on a website, provide secure connections, and remember your preferences during future visits.

SOCIETE INDUSTRIELLE DE SUCRERIE uses cookies to recognize the User (customer or not) when they connect to the Site.

The Different Types of Cookies Used

• Strictly necessary cookies: these cookies allow you to navigate the Site and are essential for the proper functioning of the Site. Disabling them will cause difficulties in using the Site and will prevent access to certain features.
• Functional cookies: these cookies allow your preferences and choices to be remembered in order to personalize your experience on the Site.
• Performance and statistics cookies: these cookies collect information about how Users use the Site (number of visits, number of pages viewed, visitor activity) via Google Analytics and Facebook analysis tools. These cookies also allow us to identify and resolve Site functionality issues and improve it.
• Advertising cookies: these cookies record information to send you personalized and tailored advertisements based on your interests. They also help us track the activity of our advertising spaces, measure audience, etc.). For example, cookies generated by social network sharing buttons (social plugins) such as Facebook, Instagram, Twitter, Pinterest, Youtube, etc.

Cookie Management

The User may at any time disable cookies stored on their device. To do so, they simply need to select the appropriate settings in their browser. However, this deactivation will prevent access to certain features of the Site offered by SOCIETE INDUSTRIELLE DE SUCRERIE or its partners.

For cookie management and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences regarding cookies.

Disabling Cookies via Major Browsers

Google Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr

Mozilla Firefox

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences?redirectlocale=fr&redirectslug=activer-desactiver-cookies

Microsoft Edge

https://privacy.microsoft.com/fr-FR/windows-10-microsoft-edge-and-privacy

Microsoft Internet Explorer

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

Safari

https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

Disabling Cookies via an Industry Platform

You may also visit the Youronlinechoices website, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used to adapt advertisements that may be displayed to your device’s browsing:

http://www.youronlinechoices.com/fr/controler-ses-cookies

SOCIETE INDUSTRIELLE DE SUCRERIE informs the User that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertisements to be adapted to your interests.

Disabling Audience Measurement Cookies Used on the Site

You may download the browser add-on to disable Google Analytics:

https://tools.google.com/dlpage/gaoptout?hl=fr

Disabling Social Networks

The Site uses social network plugins such as Facebook, Instagram, Twitter, Pinterest, Youtube, etc. (hereinafter “Social Networks”). For example, if the User is logged into Facebook while browsing the Site, Facebook may directly link their visit to their Facebook user account even if the User has not used the sharing button. If the User interacts using the plugins, for example by clicking the “Like” button or leaving a comment, the corresponding information will be transmitted and stored on a Facebook server. It will be published on the User’s Facebook account.

SOCIETE INDUSTRIELLE DE SUCRERIE does not manage the data collected by Social Networks via the buttons. The User must review the privacy policy published by the relevant Social Networks in order to understand how the data collected by them is processed and used, as well as the configuration options available to protect their privacy. If the User does not want the Social Network to link the information collected through SOCIETE INDUSTRIELLE DE SUCRERIE to their Social Network user account, they must log out of the Social Network before visiting the Site.

Security Measures Taken by SOCIETE INDUSTRIELLE DE SUCRERIE to Ensure the Protection of Personal Data

SOCIETE INDUSTRIELLE DE SUCRERIE implements all technical means in accordance with industry standards to maintain the integrity, security, and confidentiality of data and in particular to prevent it from being distorted, damaged, or accessed by unauthorized third parties.

Privacy Policy Updates

This privacy policy may be updated regularly to reflect changes in our practices or legal developments. We will inform users of any modifications by posting the new version on our Site with the updated revision date.